Launched in 2013, the name of the Malt platform was previously Hopwork. It is a meeting place for several thousand customers and freelancers. It has been the subject of a few funding campaigns since its inception. Many serious investors follow this site for this reason. Its dynamism makes this well-known platform one of the biggest freelance platforms alongside BeFreelancr, Fiverr and Upwork.
How does it work on the freelance side?
Tenders don’t exist on Malt. There are no project launches on Malt. Nor are rates or quotes expected on this platform. No service presentation is visible on this site either. The way Malt works may confuse many, but you just have to understand the principle. On Malt, if you are freelance, you need to create a profile with which you must provide information about yourself. This should include your contact details, photo, title and reference rate. You need to introduce yourself and also fill in your years of experience.
Don’t forget to mention your skills, training and experience. If your field involves modern languages, mention the languages you speak. It’s also essential to include your portfolio for professions that require it, such as webdesign, graphics, photography, etc. The platform requires your email address, Twitter account and SIRET for verification.
How does it work on the client side?
If you’re a customer, simply do a keyword search on Malt’s search engine. You can opt for a geographical area, a profession or a skill. Following your search, Malt makes corresponding proposals. It’s possible to filter specific results by experience, location and price, given the number of members registered on Malt. The site ranks Freelances according to well-defined criteria.
However, no revelations of their algorithm have been revealed. The higher you rank, the more assignments you get. Positive reviews also play a crucial role in awarding projects. Customers can consult several profiles at once. They can talk to several freelancers simultaneously. They can explain their needs and define the assignment in detail. Freelancers can submit one or more quotes.
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Why do we say that Malt is a trusted intermediary?
On average, a client contacts three freelancers. But he’s only allowed to contact ten freelancers. Beyond that number, the Malt team will moderate the messages exchanged. The aim remains the prohibition of bidding in the wrong direction. Once the customer has made his choice on a freelancer, he is obliged to report it via the platform. He must make payment of the quote except for long-term, high-volume assignments, such as web development. In this case, an advance is more appropriate. Once an assignment has been awarded to a freelancer, other suitors receive notification that the opportunity has been lost.
The chosen freelancer can start work. He can exchange with his client throughout his assignment, via the platform, but also by telephone. Malt does not penalize exchanges outside their site. Once the freelancer has completed his work, he reports back to the platform. The customer then validates his payment. The customer then leaves a positive or negative review of the freelancer. Malt acts as a trusted intermediary. It provides insurance both for the customer, against scams, and for the freelance, against unpaid bills.
What are Malt’s remuneration methods and benefits?
Malt takes a remuneration in the form of a commission of 10% excluding tax on each job completed. This commission becomes degressive if you regularly receive assignments on the platform. Indeed, after three months, the commission can drop to 5%. As micro-contractors don’t charge VAT, the commission is 12%. On the corporate client side, there is no commission charge except with certain types of offers such as Corporate and Prime.
Malt represents a great opportunity, given that most customers are sincere. The type of mission they offer is very interesting. But above all, they have the right budget.
- As it’s the customer who approaches the freelancer, this avoids prospecting for the freelancer.
- Reviews are public, so this can improve the freelancer’s e-reputation.
- Payment for missions is higher than on other platforms.
- As soon as the customer validates, Malt immediately sends the money by bank transfer.
- Malt sometimes organizes free events such as professional photo shoots.
What are my thoughts and alternatives to Malt?
If you’re a copywriter, translator or graphic designer, Malt isn’t for you. If you’re a freelance developer, webmaster or integrator, and you feel that Malt isn’t for you, here are the best alternatives:
- BeFreelancr: freelance platform with affiliate program
- Upwork : freelance assignments website for English-speaking clients
- Fiverr : the world-famous freelance platform
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